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Frequently Asked Question!
How can I check my order status?
You can check the status of your order in My-Account section under the tab Orders
When will I get the order delivered
We aim to deliver the orders within 3-5 business days for Metro regions. WA, NT and regional areas will depend on Australia Post ETA.
What are payment methods available?
We accept all major cards such as VISA, Mastercard, AMEX, Paypal and Afterpay for our customers convenience.
Are the products genuine?
We are authorised reseller and distributors of major brands
Where is the business located?
Pawtner Australia is based in Melbourne
How is the order packed?
We use 100% recycled cartons and boxes